My Files doesn't show any files in the DCIM folder

[DaveTheMidge]

This seems to be the opposite of the problem most people have - if I connect my phone to my computer I can see all my photos in "SD Card\DCIM\Camera" no problem. However, when I run My Files on the phone itself it shows the DCIM folder as empty, although other apps such as Gallery work fine.

Any suggestions?

[DaveTheMidge]

I guess I'm never going to get answers to any of these questions. Samsung support said it would be fixed in the next update, but it wasn't, and now they're not talking to me any more either 😞

[TheGendy]

Me too have the same problem but in a personal folder which contains around 80 large videos. Just one folder "My Files" can't show its contents, all other folders in the SD card are ok. It might be with the folder size?

[Vamshi Krishna]

I have same issue, i can see folders in the laptop but i dont see files in it. I can see my pics and music folder everything in phone, i can play it as well but when i connect my phone to laptop. It shows folders but when i open it it shows empty. Everything works fine on phone but unable to see anything on Laptop. When i put it in media transfer mode i dont see files in a folder but when i put in image transfer mode i can see pictures in folder but unable to see music files. i want to add music files in folder hence checking. Appreciate your response