17-05-2021 04:03 PM - last edited 19-05-2021 08:07 PM
I am having an issue at the moment listening to music on my samsung s10. When I am using my headphones, songs will randomly skip whilst I am listening for no apparent reason. I will be listening to a song, then half way through the phone will just skip 3/4 songs. When I sometimes use my headphone volume control, this also sometimes triggers the phone to randomly skip songs. This happens on all music apps I use, and it is very frustrating. I have tried turning all options I am aware of on and off as a fix, but no luck yet. Would appreciate any help on this. Thanks
11-03-2022 05:12 PM in
Fair enough, im on the latest version and im getting this issue, just been on the phone with support, they told me to clear my cache on the whole phone or factory reset, did you try those and if so did they work?
11-03-2022 05:31 PM in
To be honest I tried everything. My personal view is that it's something to do with the operating system with the way it operates spotify with headphones, as cache and memory is regarding storage and data.
26-07-2023 12:14 PM in
I am also getting this with BBC Sounds app, inexplicably, the downloaded show just goes back to the beginning. I thought my phone had been hacked - why is it happening? It only seems to happen when I am cycling not when I am listening at my desk