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Original topic:

Maintenance Mode-Device Care

(Topic created on: 14-11-2022 04:59 PM)
JAMES4578
Samsung Maker ★
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‎14-11-2022 04:59 PM - last edited ‎14-11-2022 05:11 PM ) in 

Mobile Apps & Services

Bringing this to attention in case Some Members are unaware. The new Maintenance Mode within One UI 5.0 protects privacy when for instance it is being sent for repair . Personal Data cannot be accessed , only preinstalled apps are available. Some information here https://www.xda-developers.com/one-ui-5-maintenance-mode 


Whilst the article takes about the S22 it is also available on my S21 Ultra.




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I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

4 REPLIES 4
Glenntech
Samsung Maker ★
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‎14-11-2022 07:20 PM in 

Mobile Apps & Services
One of the handy features of the new software
robd1
Voyager
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‎14-11-2022 08:01 PM in 

Mobile Apps & Services
Is it an essential tool or a sign that more phones will need returning? Being a pessimistic optimist I'm opting for the former.
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JAMES4578
Samsung Maker ★
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‎14-11-2022 08:59 PM in 

Mobile Apps & Services

@robd1  I would say it is a useful tool and a valuable privacy protection.  Advisable to use if needing a repair.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

0 Likes
Beta22
Navigator
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‎15-11-2022 06:20 AM in 

Mobile Apps & Services
I'd say this is a very useful feature. Last year I accidentally smashed the screen on my device and needed to send it in for repair. As a precaution to safeguard my data, I had to factory reset the device before sending it. Maintenance mode would have been a lifeline if I had access to it then!