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Original topic:

Locked phone need system ui password

(Topic created on: 21-10-2021 08:57 PM)
irishgirl
Apprentice
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Mobile Apps & Services

I switched my phone off last night and left it on charge but when I switched on its asked me for system UI password which I have never had ..only used 4digit numbers ..but it says 4 characters and 1 letter which I have used anybody know how i can get password..cant even unlock my phone 

20211021_164040.jpg

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2 REPLIES 2
WelshPaul
Helping Hand
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At some point you or someone who had access to your phone created a password. If you have forgotten this then you're screwed. As far as I know, a factory reset is the way forward. Anyway, wait for others to post as I could be wrong!


My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.
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irishgirl
Apprentice
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Thankyou but I rang Samsung support and they have sorted it for me and didn't have to reset all my information still there and they was very helpful guiding me through it x