23-08-2022 06:55 PM
I have a Galaxy S21 5G which I can't use. It was away for a while being fixed by Samsung. I've been using an S10 but now I have my S21 5G back, I have forgotten the 4 digit code which will unlock it for me, and I don't know what to do! Please can anyone help me?
23-08-2022 07:25 PM
23-08-2022 07:45 PM - last edited 23-08-2022 07:50 PM
Hi @Members_JQKfJk0 Do you have Find My Mobile switched on, if so you can unlock after signing in to Samsung account here https://findmymobile.samsung.com/ as long as Remote Unlock has been selected. More details here https://www.samsung.com/uk/support/mobile-devices/what-is-find-my-mobile-and-how-can-i-use-it-to-loc...
Alternatively you can use Google Find My Device by signing into Google Account as long as your Device has an internet connection. See more here https://www.imobie.com/android-unlock/google-find-my-device-unlock.htm
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
23-08-2022 09:15 PM