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Locked out

(Topic created on: 23-08-2022 09:15 PM)
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Members_JQKfJk0
First Poster
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I have a Galaxy S21 5G which I can't use. It was away for a while being fixed by Samsung. I've been using an S10 but now I have my S21 5G back, I have forgotten the 4 digit code which will unlock it for me, and I don't know what to do! Please can anyone help me?

3 REPLIES 3
Lingard87
Pathfinder
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Try findmymobile.samsung.com, you may have set up remote unlock
JAMES4578
Samsung Members Star ★★
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Hi @Members_JQKfJk0  Do you have Find My Mobile switched on, if so you can unlock   after signing in to Samsung account  here https://findmymobile.samsung.com/ as long as Remote Unlock has been selected. More details here https://www.samsung.com/uk/support/mobile-devices/what-is-find-my-mobile-and-how-can-i-use-it-to-loc... 

Alternatively  you can use Google Find My Device by signing into Google Account as long as your Device  has  an internet connection.  See more here https://www.imobie.com/android-unlock/google-find-my-device-unlock.htm 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


leicesterMan
Troubleshooter
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Looks like that Screenshot_20220823-211509_Find My Mobile_175519_1661285709.jpg
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