Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Issues with opening text messages, memo and multinotes

(Topic created on: 25-03-2021 09:32 AM)
rosiejo
First Poster
Options
Mobile Apps & Services
Hi for the last few days I have been having issues with opening text messages, memos and multinotes. They have the same issue, they close down automatically and a box comes up and says close down app and send feedback. My updates are up to date and I am not sure what to do next. I have been sending feedback but I don't know if it goes through. I have a Galaxy s7 and it is a hand me down. Some help would be of great use, thank you.
6 REPLIES 6
wazzer
First Poster
Options
Mobile Apps & Services
I'm having the same issue with email and messenger on my s7
0 Likes
sillysel
First Poster
Options
Mobile Apps & Services
I'm having same problem since yesterday... what's going on !!!!
0 Likes
gillbill
First Poster
Options
Mobile Apps & Services
I'm having same problem . Cant use any apps or emails for days . Help !!!
0 Likes
Aklima
Hotshot
Options
Mobile Apps & Services
Hi,
It might be Google android webview system update alot of Samsung members had a problem with the last couple of weeks. Please go to Google and update the app.
JAMES4578
Samsung Maker ★
Options
Mobile Apps & Services

Advice is to update Android system webview and Google Chrome, there is also a temporary fix and other advice on this thread https://eu.community.samsung.com/t5/galaxy-s21-series/permanent-fix-for-app-crashes-available/td-p/3...  Please report any further issues there so that problems/advice are more easily accessible on the Community

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

0 Likes
rosiejo
First Poster
Options
Mobile Apps & Services
I have tried the link James4578 suggested and it worked. Thank you.
0 Likes