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how to register my phone so I can use find my mobile

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New Member

how do i register my phone so I can use find my mobile . When I login to find my phone it says no device registered . What do I do ? I have a S10

6 REPLIES 6
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Helping Hand

Go to:

settings>biometrics and security>find my phone

Make sure you have added your Samsung account and set this up

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Helping Hand

There is Google find my device and Samsung find my device are you using Samsungs version?

Here are some more options, if your device is slightly different

 

Settings app

Tap Security 
 Find My Device

If you don't see "Security," tap Security & location 

or Google 

 Security.

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hi

 

thanks for the quick response . I am using the samsung find my phone . I have it turned on in biometrics and security . when i tap find my mobile   my account is on the screen and remote unlock and send last location are on.  If i tap my account link and then choose devices , there are non ,  should my phone be there ? Basically it is a blank screen with < devices at the top left and 3 dots top right which when chosen  gives the option of find my mobile . Hope this makes sense

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Do you have the Samsung members app?

Try registering you device in there and see if that helps.

http://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.voc&cId=000003596846

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New Member
hi

I am using the app. I don't see a specific register option
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Can you send a screenshot of the get help page?Screenshot_20200722-064752_Samsung Members.jpg

 

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