22-07-2020 11:37 AM
how do i register my phone so I can use find my mobile . When I login to find my phone it says no device registered . What do I do ? I have a S10
22-07-2020 11:41 AM
Go to:
settings>biometrics and security>find my phone
Make sure you have added your Samsung account and set this up
22-07-2020 11:48 AM
There is Google find my device and Samsung find my device are you using Samsungs version?
Here are some more options, if your device is slightly different
Settings app
Tap Security
Find My Device.
If you don't see "Security," tap Security & location
or Google
Security.
22-07-2020 12:10 PM
hi
thanks for the quick response . I am using the samsung find my phone . I have it turned on in biometrics and security . when i tap find my mobile my account is on the screen and remote unlock and send last location are on. If i tap my account link and then choose devices , there are non , should my phone be there ? Basically it is a blank screen with < devices at the top left and 3 dots top right which when chosen gives the option of find my mobile . Hope this makes sense
22-07-2020 12:39 PM
Do you have the Samsung members app?
Try registering you device in there and see if that helps.
http://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.voc&cId=000003596846
22-07-2020 12:57 PM
22-07-2020 02:48 PM
Can you send a screenshot of the get help page?