14-07-2020 05:48 PM
I have a faulty charging port and am being supplied with a new phone since phone is still under warranty BUT...... I have to give in my old phone to get the new one.
How do I download all my phone data to put it on new phone remembering I can't use a USB cable due to faulty charging port.
I am charging phone with a wireless charging pad
Thanks
Solved! Go to Solution.
14-07-2020 06:28 PM
Thanks a lot from a very old and greatful silver surfer - cheers
14-07-2020 05:51 PM - last edited 14-07-2020 05:51 PM
14-07-2020 05:55 PM
I am not very technically minded - I have always used a USB cable to back up data but can't since charging port broken
Can I backup to google and /or samsung withoput using a USB cable?
14-07-2020 05:57 PM - last edited 14-07-2020 06:04 PM
14-07-2020 06:02 PM
Found it - does this mean I can just go into my samsung account on a new phone and download all the data?
14-07-2020 06:03 PM
14-07-2020 06:06 PM
14-07-2020 06:28 PM
Thanks a lot from a very old and greatful silver surfer - cheers
14-07-2020 06:34 PM
14-07-2020 07:57 PM