Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

How can I save my data with a faulty charging port

(Topic created on: 14-07-2020 05:48 PM)
3282 Views
scraggyburd
Apprentice
Options

I have a faulty charging port and am being supplied with a new phone since phone is still under warranty BUT...... I have to give in my old phone to get the new one.

How do I download all my phone data to put it on new phone remembering I can't use a USB cable due to faulty charging port.

I am charging phone with a wireless charging pad

 

 

Thanks

0 Likes

1 Solution


Accepted Solutions
Solution
scraggyburd
Apprentice
Options

Thanks a lot from a very old and greatful silver surfer  - cheers

View solution in context

0 Likes
9 REPLIES 9
Lostboyuk
First Poster
Options
samsung or google backup
0 Likes
scraggyburd
Apprentice
Options

I am not very technically minded - I have always used a USB cable to back up data but can't since charging port broken 

Can I backup to google and /or samsung withoput using a USB cable?

0 Likes
Lostboyuk
First Poster
Options
yes its in your settings

settings/accounts and backup/backup..samsung
0 Likes
scraggyburd
Apprentice
Options

Found it - does this mean I can just go into my samsung account on a new phone and download all the data?

0 Likes
Lostboyuk
First Poster
Options
you have it. 🙂
0 Likes
Lostboyuk
First Poster
Options
any apps not installed from playstore may need jotting down..so you can reinstall but this should do the trick..
0 Likes
Solution
scraggyburd
Apprentice
Options

Thanks a lot from a very old and greatful silver surfer  - cheers

0 Likes
Lostboyuk
First Poster
Options
same club...64 here
0 Likes
Hosay_299
Explorer
Options
samsung cloud is a backup also chat with samsung support chat live via website
0 Likes