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Hi I've just had a Samsung s20 ,and it keeps refusing my virgin media password

(Topic created on: 12-03-2021 03:18 PM)
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Can  anyone help me please 
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JAMES4578
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Hi @2killamockingbird  You are sure it is the correct password?    If so I would suggest resetting the wifi password  on your router and see if that is accepted.   If unsure details of how to do that here  https://www.virginmedia.com/help/virgin-media-hub-changing-password 

In any case it is advisable to change the password from the default , if you have not done so previously.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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JAMES4578
Samsung Members Star ★★
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Hi @2killamockingbird  You are sure it is the correct password?    If so I would suggest resetting the wifi password  on your router and see if that is accepted.   If unsure details of how to do that here  https://www.virginmedia.com/help/virgin-media-hub-changing-password 

In any case it is advisable to change the password from the default , if you have not done so previously.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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lol I've been under a lot of stress as late and I took a photo of my virgin hub and realised I'd miss a letter out . lol 😆🤣 anyway that you and tc.
JAMES4578
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@2killamockingbird   As long as sorted out  😁

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.