Hi GAJoe. Long reply here... I think there have been a couple phone upissues, and I'm finding the connectivity is much better now, staying connected thru the day pretty much error free. I do like the Rextons, although I haven't tried other brands. I had left a similar message with their tech support group and got a long, detailed reply from them. It explained that the low energy Bluetooth technology being used is relatively new and that the phone industry is really just coming up to speed with it whereas the hearing aid industry is there now, so the recommendation was to watch for and use any phone updates that become available, because improvements will continue, and I think that's what I've seen. However...
I had found that it was always my left device that would not connect, and had what I thought was a "power off" condition 4-5 times over a month (on the left device only), so I had the left one replaced a month ago. Connectivity since then has been solid, that's when it improved. I also discovered it was not the device powering off, it occurred once more on the new hearing aid, again, left side, and when I pressed the button to turn it back on, I heard the volume click up, so it was on, but just not amplifying incoming sound. I then looked at the Rexton app, and it thought both ***** were OK. I changed a setting, and pop..... the device was operating again. It was a software glitch of some sort that they will likely find/address I expect.
Not trying to tell you things are flakey, just the opposite. I'm finding that I have pretty good, dependable streaming and overall service.
Hope this helps.
