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Galaxy Store declines in-app purchases

(Topic created on: 07-03-2024 08:49 AM)
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Leo7707
Apprentice
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Hi,

It was ok until three days ago ... I was playing Pokemon Go on my new S24 Ultra and I was able to purchase in-game merchandise using the registered payment methods.

But now all my attempts to buy goods in Pokemon Go, fails with the same message:

"Your order was declined to protect you from possible fraud. Try again later or contact Customer Service for more information. (Error: B7020/P/26AJA)"

I think the message is generated by the Galaxy Store as the transaction does not get registered with my bank .. 

The transaction fails even tough I provide a successful 3D authentication.

I have also added a second card - different issuer .. same problem .. successful 3D and then .. same error message generated by Galaxy Store not my bank !!!

If I download the game via Google Play Store I have no problem making the in-game purchases there .. so definitely the issue is with the Galaxy Store

Any ideas how to deal with that?

Already post several question in "Samsung Members" but still no response there.

I prefer using Galaxy Store but if I have no other options I will have to switch to Google Play Store

 

 

12 REPLIES 12
Safensa
First Poster
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❤️❤️

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Members_EhMqd0s
First Poster
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I had the same problem but I found another solution, just pay with Samsung Pay

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Mobile Gamers
First Poster
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How do you use samsung pay app while in game checkout menu? Can you show the way to do it with Samsung Pay? Thanks

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