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Galaxy store connection issues.

(Topic created on: 25-07-2023 12:44 PM)
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cavellixx
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My galaxy store is in a never-ending loop trying to update itself. It's been that way for about 2 days. I've tried all sorts to try and rectify the problem but alas nothing works... I cannot use the app at all. I wrote an error report to Samsung hopefully something will happen 👍

131 REPLIES 131
BandOfBrothers
MegaStar
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Try long holding on the app icon and tap on updates. 

Keep trying that. 

And or try Settings > Apps > Galaxy Store > Storage > Clear Cache > Clear Data. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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MrFinland
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Oddly enough, mine works with mobile data at the moment, but not wifi.
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keith30
Legend
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There are a lot of people on here who can't open the Galaxy Store, what the problem in causing this we don't know, it might be down to certain models. It isn't effecting my S22ultra and is opening and updating apps as normal. Could be down to the t&c terms but again mine is accepted.
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Davethestick
Explorer
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S23 ultra here and having the same problem on wi fi and 4g. It started with terms and conditions which i accepted then it sent me in a loop with doing that. I accepted every time and now i can't access at all. I've cleared cache and data and uninstalled updates and wiped cache partition and still nothing.
sunny2231
Journeyman
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Hi the Galaxy store app is now working!
sunny2231
Journeyman
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It's working now
MrFinland
Pathfinder
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Another surprise is that it works via VPN on WiFi. I use Freedome.
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MH080386
Journeyman
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Is anyone else having problems purchasing items from the Galaxy store with their S24 Ultra?? The store worked fine on my old S21 Ultra, but yesterday & today I'm having issues getting anything from the store...just keeps coming up with a server error on the S24 but not the S21!
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cavellixx
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It's funny how we love too hate some stock apps but totally love others.. I love the gallery and editor/tools and I always have for many years
I tried what seemed like hundreds of other wannabe Samsung Gallery apps but absolutely none measured up for me.. I ha a pix pro 6 and SO many things suck on it 💩💯😁 But in amongst all the 💩 are few solid apps/options and so on (pause an app I'm looking at you atm) all I can remember 🤣🥳 oww and sound options when using Bluetooth 😯 revelation stylé... Some 💩 I hate but you gotta roll with everything these days right 🎧
TOT: my 🎧 kick some serious universal booty.. 🎄🎁 to myself.. music has *never* sounded so dam wonderful 😍 my musical listening life is complete 💯🎶 lol
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cavellixx
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O.M.G !!!! WOOHOOOOOOOO
🥳 DL app time lol
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