Galaxy store connection issues.

[cavellixx]

My galaxy store is in a never-ending loop trying to update itself. It's been that way for about 2 days. I've tried all sorts to try and rectify the problem but alas nothing works... I cannot use the app at all. I wrote an error report to Samsung hopefully something will happen 👍

[cavellixx]

Did you get it sorted out? 🤞🏼

[hick]

no not sorted,have also sent error report

[cavellixx]

Nice big 💯 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💜 to SG Dev's (who prob won't see) coz man it's gotta be a nightmare dealing with it all these days.. Long gone are the days when 90% of us had the ole 3310 or same brand 🤣 green screen and snake was all we had god dammit! Now look at how far tech has developed in such a short time 😯
If we have a Black Sky Hazard event we're all *catastrophicly* screwed around the 🌏 🙄 🤣

⚫sky⚠️ Is real people!

[MH080386]

It seems it won't let me register any kind of payment card to the Galaxy Store App either...this is getting frustrating when it doesn't tell you why it's not working!!!

[Dimofti]

Any solution same problem?

[williajo5022]

Had this issue on my s23Ultra (still do).  Having tried a number of fixes which didn't work , I tried to launch the store on other galaxy devices - same issue on other phones and tablets (along with the addition of 'not available in your region', I'm in the UK!) Issue must be at Samsung's end.

[oli14]

Very annoying, especially as can't update apps on brand new phone!

[AntS]

Hi guys,

If you're still experiencing this, and have not done so already, can you send an error report with log files regarding this issue?

As soon as you can after the issue occurs (within 15 minutes is best):

Samsung Members > Support > Send feedback > Error Reports > [select error type] > choose frequency of issue, and write an accurate and good description (and attach any screenshots/pictures/videos showing the issue if you want/are able to) > tick ‘Send system log data’ > Send (the > icon on the top right).

(Or, for a shortcut: Long-press the Samsung Members icon on the Apps screen, and select 'Error reports' from the dropdown menu, and follow the steps from there.)

That will send that report and log files for the Samsung developers to analyse.

Further guidance on how to send error reports here if you need it: https://eu.community.samsung.com/t5/mobile-apps-services/samsung-members-app-how-to-send-an-error-re... 

[cavellixx]

They will get back to you about it. 1st line support always thanks you and say, we'll pass that bug along to the relevant ppl and let you know what happens. Before you know it that bug got squashed and bug free app life can carry on 😂 They also give you links to read and might explain solutions that could help. Everything I've reported has been fixed along the way and pretty quick with the fixes to 😄

[hick]

not yet, have a notebook with same prob