I have s20 fe and tab a 8' and on both of them I can't log into the galaxy store app coz my Samsung account password doesn't work, it says "processing failed "when I try. I've tried changing it multiple times, unistalling the app, reloading it, everything you can think of, even been told its coz my WiFi isn't secure! My password works coz I can log into here! Why?? Please help, I now have multiple apps that need updating and I can't due to access problems.
Hey @Anonymous User
Could you head into Settings > Apps > Galaxy Store. First tap on 'Force stop', then head into Storage > Clear cache, then Clear data. Once you've done this, restart your phone.
Hi I have done that, changed my password multiple times and removed my account too nothing works???
Are you able to access the Galaxy Store via an internet browser, not the app?
@Anonymous User: Can you also try connecting to Mobile Data, or an alternate Wi-Fi router, to see if this resolves the issue?
Tried that and still nothing, has also had a phone update and Samsung account update too and still nothing
Not tried that, can get into the app and scroll through ALL the apps to find the ones I've got (very long winded way) now have 22 that need updating!!
Just takes me to Google play app