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Original topic:

FREE EARBUDS WITH S21

(Topic created on: 20-09-2021 03:47 PM)
helpmeee24
Apprentice
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Hi, i recently bought an s21 and am trying to claim the free airbuds and smart tag but the link just goes to an error code, please help :smiling-face: 

20 REPLIES 20
Geo0
First Poster
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I have the same problem
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helpmeee24
Apprentice
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I've just chatted with someone from Samsung and i think you have to claim them through the samsung members app on your new device, it should be in the benefits section. I was just being too eager as my phone hasn't even arrived yet haha
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kdogg
First Poster
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Ive just got my new phone and no option for ear buds in benefits section....help!
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killjoy39
First Poster
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Im having the same problem
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GaymerGray
First Poster
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The site is running very slow. I'd maybe try again later.
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smiggy47
Apprentice
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Me to no help any where 🙄 can't seem to find claim page
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killjoy39
First Poster
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It is in the benefit tab
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Members_ZGit5qG
First Poster
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I get the same error through the app as well - Samsung clearly doesn't want us to cash in on the offer 😅

kdogg
First Poster
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My tab is empty
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