2 weeks ago
Hello Samsung Community,
I am reaching out to express a significant concern regarding the Samsung S24 Ultra, specifically related to its battery life. I,have experienced an unusually fast battery drain that affects the usability and functionality of this device.
Given the premium nature of the S24 Ultra and its importance in our daily lives, this is a pressing issue that I believe warrants immediate attention and a detailed investigation by Samsung.
I am eager to hear back from the Samsung support team as soon as possible. Thank you for your attention to this urgent matter.
Best regards,
2 weeks ago - last edited 2 weeks ago
2 weeks ago
2 weeks ago
@Yahya Narvil The troubleshooting does help some customers and problems not universal. some other optimisation techniques here,though may not particularly wish to use all of them for the best experience. https://www.androidpolice.com/samsung-galaxy-s24-improve-battery-life/
Whilst can be a bit of a hassle sometimes necessary to do a Factory Reset after backing up , may best to restore from cloud, may need to install some apps afresh.
However if the drain is still significant advisable to send an Error Report. Go To Samsung Members -Get help -Error report. include the error logs plus details of the issues , and screenshots of the battery usage (Settings -Battery and device care - Battery).
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
Tuesday
I only had the s24 ultra for a day but the battery life seemed very good how long is your s24 ultra lasting. Typically a day and a half of light usage is normal and a day of heavy usage perhaps around 10 hours screen time would also be normal. These are flagship devices so although battery will be up there they have a lot to power and will not last as long as cheaper phones with big battery’s.