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Error when trying to post instagram story

(Topic created on: 20-01-2024 12:58 AM)
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Angel333
First Poster
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I just got a Samsung Galaxy Flip 5, a new Samsung user here used to have an apple.

 

 I have installed and uninstalled the instagram app, cleared all the data and cache, Installed updates comma restarted my phone. Nothing fixes the simple message that just says error that pops up when I try to post a story that has a sticker or interactive element on top of it.

I also can't save my story or photos as a draft or just even to my gallery. Once that error pops up, all the effort i put in to decorate my story is completely gone because I can't save it or post it

It's fine if I just want to post an image with text. But the issue is occuring when I add stickers and gifs to my stories

Please help!

 

3 REPLIES 3
-Robot-
Samsung Members Star ★
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Have you spoken to Instagram? If nothing works
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GreaterGalaxyUK
Helping Hand
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Have you given Instagram all the permissions?
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GoanGeek
Samsung Members Star ★
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Are you denying any app permissions?
Settings > apps> Instagram and see if app permissions are allowed.

Also check under Instagram settings if anything is blocked.
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