Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

emails

(Topic created on: 09/02/21 17:01)
Eddycasey
First Poster
Options
Mobile Apps & Services
Why cant I access emails on my phone?worked fine until January update works perfectly on line so obviously software problem with samsung email app 
0 Likes
Reply
6 REPLIES 6
Pugs1957
Superuser I
Superuser I
Options
Mobile Apps & Services
Haven't seen any reports about this before. Try clearing system cache on your device, first. Next thing is remove and replace the account.
0 Likes
Reply
Eddycasey
First Poster
Options
Mobile Apps & Services
had to clear cache off each individual app however done it
then removed account ,wont let me sign back in allegedly wrong pass word or email ,both of which work fine on BT's website or pop 3 not switched on but surely must be as I can get into account on line
0 Likes
Reply
Eddycasey
First Poster
Options
Mobile Apps & Services
how do I clear system cache no mention of it in settings access denied when trying to access user manual
0 Likes
Reply
Pugs1957
Superuser I
Superuser I
Options
Mobile Apps & Services
I use BT email and sometimes get the issue where only the browser works. Good old BT!
0 Likes
Reply
Eddycasey
First Poster
Options
Mobile Apps & Services
getting very frustrated now got as far as closing old account cant sign in again "can't verify account user name or password incorrect or pop3 not switched on " but it all works properly when I go to bt login page I'm thinking it must be a Samsung software problem
0 Likes
Reply
Eddycasey
First Poster
Options
Mobile Apps & Services
solved it, undid everything started from scratch and after alot of messing about it's all up and running
0 Likes
Reply