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Original topic:

Dual messenger whatsapp problem take photo & video

(Topic created on: 23-06-2021 04:51 PM)
azim yahya
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Mobile Apps & Services

hi, i got issue with my samsung a72 dual messenger. i installed whatsapp and clone it via dual messenger software, but my second whatsapp application not working well. no issue with original apps, but clone (dual messenger) cant take photo & record video directly through the apps. already install & uninstall many time, but problem remain same. help me. 

 

10 REPLIES 10
xSteveuk
Maestro
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I'm sure whatsapp
Only allows
You to install account
On one device

Correct me if l'm wrong
I'm sure that's how it works
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Fiona26
Hotshot
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You can have a copy of whatsapp, not sure if they call it copy or duplicate might not be called either. So if someone would like to use it for business and the other for personal use. Keeps them separate.
hempis
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Yes, on Samsung you can have 2 accounts of some apps, like facebook and whatsapp, it's called dual whatsapp.

This problem happened a few days ago, and it's related to samsung and not whatsapp. 

Mahmoud Elgendy
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I also have the same issue, and I asked a friend having S9 and got dual WhatsApp accounts and the 2 accounts working good and there is no problem. 

That means Note 10 needs fixing.

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Prash
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Hi Azim, I have Samsung A70 and I am also facing the same issue. dual whatsapp is not able to capture photo and video.

I noticed that, this started happening after last update rollout by Samsung.

Rajat
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I have same issues bt now I'm solve this .

1st backup your media & then Uninstall all whatsapp app ( regular whatsapp & dual whatsapp) then install - login- backup all ur media & chat

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Mitasha
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Hey, I am having the same issue for Samsung Galaxy F62. Cant take photo or video from WhatsApp dual app. What is the solution?? How to resolve this??

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Zypo
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Did anyone manage to resolve?
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Prash
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@Zypo, after latest update from Samsung on my a70 I can take images from WhatsApp dual app.

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