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Original topic:

Dual messenger whatsapp problem take photo & video

(Topic created on: a month ago)
azim yahya
First Poster
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Mobile Apps & Services

hi, i got issue with my samsung a72 dual messenger. i installed whatsapp and clone it via dual messenger software, but my second whatsapp application not working well. no issue with original apps, but clone (dual messenger) cant take photo & record video directly through the apps. already install & uninstall many time, but problem remain same. help me. 

 

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6 REPLIES 6
xSteveuk
Helping Hand
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Mobile Apps & Services
I'm sure whatsapp
Only allows
You to install account
On one device

Correct me if l'm wrong
I'm sure that's how it works
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Fiona26
Troubleshooter
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Mobile Apps & Services
You can have a copy of whatsapp, not sure if they call it copy or duplicate might not be called either. So if someone would like to use it for business and the other for personal use. Keeps them separate.
hempis
First Poster
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Mobile Apps & Services

Yes, on Samsung you can have 2 accounts of some apps, like facebook and whatsapp, it's called dual whatsapp.

This problem happened a few days ago, and it's related to samsung and not whatsapp. 

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Mahmoud Elgendy
First Poster
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Mobile Apps & Services

I also have the same issue, and I asked a friend having S9 and got dual WhatsApp accounts and the 2 accounts working good and there is no problem. 

That means Note 10 needs fixing.

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Prash
First Poster
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Hi Azim, I have Samsung A70 and I am also facing the same issue. dual whatsapp is not able to capture photo and video.

I noticed that, this started happening after last update rollout by Samsung.

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Rajat
New Member
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Mobile Apps & Services

I have same issues bt now I'm solve this .

1st backup your media & then Uninstall all whatsapp app ( regular whatsapp & dual whatsapp) then install - login- backup all ur media & chat

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