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DROPPING CONNECTION

(Topic created on: 09-05-2021 09:12 AM)
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bigfil
Student
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I have a Samsung A71 mobile phone that I have had about a year now.

For the last couple of months I keep getting the message :No sim card" which then requires me to reboot several times a day.

What can I do to stop this continuing?

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bigfil
Student
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Just cleaning the sim seems to have done the trick. It's often the simplest things that work but get overlooked.
Thank you.

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AndrewL
Moderator
Moderator
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@bigfil: I'm sorry to hear that you're experiencing this issue. At what point do you encounter the error? To ensure that the problem isn't stemming from the SIM itself, I recommend reaching out to your network provider to request a SIM swap to see if this resolves the issue. Alternatively, power off the A71, remove the SIM and give the gold contacts a rub with a clean, dry cloth. 

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bigfil
Student
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Just cleaning the sim seems to have done the trick. It's often the simplest things that work but get overlooked.
Thank you.
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