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Original topic:

Disappointed with my new S21 Ultra 5G

(Topic created on: 09/05/21 13:30)
SombatK
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Hello there!

Just to tell you my disappointment from my S21 Ultra 5G recently purchased.

I immediately uninstalled the Samsung Health app because it refused to record my health data (blood oxygen, heart rate, etc.). 

I am looking from now for a Huwei or Oppo or any Chinese mobile phone!

SombatK 

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12 REPLIES 12
George1988
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So you are disappointed only because Samsung Health app is not working as should have?
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adduncan
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It's not that it's refused to do so. The phone doesn't have the sensors to do this. This was the case with the S20 series too. You need either a Samsung watch or another fitness tracker
Penguinbo
Voyager
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Didn't really think about this. I haven't upgraded yet and still have my s10. However for the health tracking I rely on my samsung active 2 watch anyway so it wouldn't matter. Is there a reason samsung did put the sensors in the s20 and s21's?
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adduncan
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That I wouldn't know. I use my galaxy watch for these health functions
Penguinbo
Voyager
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Same xxx
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Graham37
Explorer
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Strange reason to say your dissapointed with the S21 Ultra.
ade0501
Navigator
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Can I ask which phones do have the sensors to do this? I have the S21 Ultra 5g and Gaaxy Watch 3, and one of the reasons I bought the watch was for the Blood Pressure etc and knew I needed the watch to capture the data
Elantra
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Exactly
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Joeeye
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Why did you buy the phone without checking if it had the sensors to measure these things? Not exactly a convincing reason to be disappointed nor an issue that can't be solved.