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Disable voicemail

(Topic created on: 11-12-2022 11:39 AM)
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PaulJ3
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I have a Samsung Galaxy 20+, all my call forwarding is turned off yet still calls get diverted to VM if I am on the phone or don't answer etc when someone calls.

 

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AndrewL
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@PaulJ3: Voicemail is a network specific feature, so I recommend reaching out to your network provider to enquire about disabling this service on your account. In the meantime, on the Galaxy S20+, head to the Phone app > Tap the 3 dots in the top right > Settings > Voicemail > Voicemail number, and remove the number from the input field to see if this helps. Tap the back button > Supplementary services > Call waiting, and toggle this option on, as this will notify you when someone calls you while you're on a call, and may prevent the call from being diverted to Voicemail. Let me know if this helps. 

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