07-07-2020 11:00 AM in
When using digital Wellbeing app i set a timer on Instagram, lets say twentie minutes, eventually the instagram goes grey even though ive only been on the app for 4 minutes, is instagram working in the background, why doesn't the app record the actuall screen time?
07-07-2020 02:33 PM in
This may mean that something on the app is stopping this to work correctly. I would suggest reaching their app developer from the Play Store to inform them about this so they can include a fix on future updates. You can also share this with our developers. To do this, open the Samsung Members app and navigate to> Menu (3 Lines in the top left) > Support> Send Feedback> Error Reports.