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Original topic:

Dex and WhatsApp Issue

(Topic created on: 03-05-2023 07:03 AM)
Obsydian
Big Cheese
Options

‎03-05-2023 07:03 AM in 

Since UI 5.1 the message entry box is always part obscured, i have tried differing display settings, but to no avail, anyone also expereincing such an issue.


image


Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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5 REPLIES 5
Neo001
Mastermind
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‎03-05-2023 08:01 AM in 

This issue was also reported here (NL community) and seems to impact Zold devices. There is also a link to the XDA forum in the post. 

https://eu.community.samsung.com/t5/galaxy-z-fold-galaxy-z-flip/dex-tekstveld-half-in-beeld/td-p/738...

Obsydian
Big Cheese
Options

‎03-05-2023 11:39 AM in 

Thanks @Neo001 i found clearing the cache, data, uninstall and reinstall worked, but I think the cause is selecting the split screen option, if I toggle that on and off it creates the issue.

Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
chabus
First Poster
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‎20-06-2023 07:09 PM in 

Hi! Have you done anything else? Or was the issue reoccurring? Mines not working still after the troubleshooting. 

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kgalarr0
First Poster
Options

‎04-07-2023 03:00 AM in 

I had that same problem. 

Solution: When in whatsapp in dex mode, go to the whatsapp settings, go to chats, disable side by side view.

kgalarr0
First Poster
Options

‎04-07-2023 03:01 AM in 

 

Solution: When in whatsapp in dex mode, go to the whatsapp settings, go to chats, disable side by side view.