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Dex and WhatsApp Issue

(Topic created on: 03-05-2023 07:03 AM)
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Obsydian
Samsung Members Star ★
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Since UI 5.1 the message entry box is always part obscured, i have tried differing display settings, but to no avail, anyone also expereincing such an issue.


image


2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

7 REPLIES 7
Neo001
Legend
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This issue was also reported here (NL community) and seems to impact Zold devices. There is also a link to the XDA forum in the post. 

https://eu.community.samsung.com/t5/galaxy-z-fold-galaxy-z-flip/dex-tekstveld-half-in-beeld/td-p/738...

Obsydian
Samsung Members Star ★
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Thanks @Neo001 i found clearing the cache, data, uninstall and reinstall worked, but I think the cause is selecting the split screen option, if I toggle that on and off it creates the issue.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

chabus
First Poster
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Hi! Have you done anything else? Or was the issue reoccurring? Mines not working still after the troubleshooting. 

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kgalarr0
Student
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I had that same problem. 

Solution: When in whatsapp in dex mode, go to the whatsapp settings, go to chats, disable side by side view.

kgalarr0
Student
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Solution: When in whatsapp in dex mode, go to the whatsapp settings, go to chats, disable side by side view.

PAPERI
First Poster
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Kgalarr0 this is the "solution" however it is sort of anoying no being able to watch chats on side by side... Dex is really no what I expected for the price of Samsung tablets. Chrome OS is thousand times better I think Samsung should consider allows to users using Chrome OS. I think probably is better using whatsapp web on samsung tablets I will try to make a PWA and see if this is better... it is likely to be. On my chromebook the web version is far better specially when I have to copy paste images from clipboard the android version is a PIA.

 

Obsydian
Samsung Members Star ★
Options
Just using WebEx in Dex (side by side chat mode), it is working fine now, so i assume an issue with WhatsApp

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

0 Likes