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Dex and WhatsApp Issue

(Topic created on: 03-05-2023 07:03 AM)
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Obsydian
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Since UI 5.1 the message entry box is always part obscured, i have tried differing display settings, but to no avail, anyone also expereincing such an issue.


image


Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
7 REPLIES 7
Neo001
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This issue was also reported here (NL community) and seems to impact Zold devices. There is also a link to the XDA forum in the post. 

https://eu.community.samsung.com/t5/galaxy-z-fold-galaxy-z-flip/dex-tekstveld-half-in-beeld/td-p/738...

Obsydian
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Thanks @Neo001 i found clearing the cache, data, uninstall and reinstall worked, but I think the cause is selecting the split screen option, if I toggle that on and off it creates the issue.

Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
chabus
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Hi! Have you done anything else? Or was the issue reoccurring? Mines not working still after the troubleshooting. 

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kgalarr0
Student
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I had that same problem. 

Solution: When in whatsapp in dex mode, go to the whatsapp settings, go to chats, disable side by side view.

kgalarr0
Student
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Solution: When in whatsapp in dex mode, go to the whatsapp settings, go to chats, disable side by side view.

PAPERI
First Poster
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Kgalarr0 this is the "solution" however it is sort of anoying no being able to watch chats on side by side... Dex is really no what I expected for the price of Samsung tablets. Chrome OS is thousand times better I think Samsung should consider allows to users using Chrome OS. I think probably is better using whatsapp web on samsung tablets I will try to make a PWA and see if this is better... it is likely to be. On my chromebook the web version is far better specially when I have to copy paste images from clipboard the android version is a PIA.

 

Obsydian
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Just using WebEx in Dex (side by side chat mode), it is working fine now, so i assume an issue with WhatsApp
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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