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Original topic:

Deleting photos and videos from Google photos

(Topic created on: 12-09-2023 05:36 PM)
TheBigRed
Apprentice
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Hello,

Apologies if this is in the wrong section.

I have recently moved all of my photos and videos to my Samsung secure folder.

If I delete photos and videos from Google photos will they also disappear from my secure folder?

Thanks for any help.

TheBigRed 👍👍
9 REPLIES 9
AintLaurent
Explorer
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You have moved your photos and videos to secure folder so they'll disappear from the gallery how can you delete them? Btw I mistakenly removed all my files from internal storage but photos in the secure folder didn't get deleted so ig they won't get deleted
TheBigRed
Apprentice
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AintLaurent thank you for your reply...👍👍
-Robot-
Samsung Members Star ★
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Just be aware files in secure folders aren't backed up
TheBigRed
Apprentice
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Thanks for that, in the long run I'll have to sort out some extra storage capacity.
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-Robot-
Samsung Members Star ★
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Also smartswitch doesn't move stuff when transferring to new phone

You have to remove from secure folder first
Susee
Apprentice
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Hi, I have S9, if I uninstall the app and install again with same Samsung account, is it possible to recover the data?
-Robot-
Samsung Members Star ★
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You will only be able to recover data if backed up. If not backed up reinstalling apps won't help you
Susee
Apprentice
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Yes when I try to restore it gives " unknown error. "

I have two Samsung accounts with different emails. I was supposed to sign in into my account highlighted in green, instead I removed the other account and when I accessed Secure Folder it gave me the option to delete and deleted unfortunately. It seems there's nothing that can be done. 20231020_115316_48702_1697799196.jpg
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Susee
Apprentice
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Its a shame, even if you contact Samsung support they will not do anything, what it the purpose of this App if something happens then
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