13-02-2021 08:54 PM
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Can anyone point me in the rite direction
I need to transfer ALL data from a CAT S61 phone to an Galaxy S7 edge
Smart switch will not load on to the CAT phone
I have tryed google back up but it will NOT allow google back up on the samsung phone
It is imperative that all data is transfered including TEXT messages contacts etc
Is anyone able to help me out I'm just hanging my head against a brick wall
Thanks Lee
13-02-2021 10:06 PM
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13-02-2021 10:07 PM
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14-02-2021 06:34 AM
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I've done full back up on the cat phone to my Google account but I can not find any options to allow me to load the backup to the samsung as samsung use there own backup service that does not appear to allow the restore from a google backup
14-02-2021 07:14 AM
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14-02-2021 07:15 AM
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14-02-2021 10:06 AM
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I don't have a cable I've been in to 3 computer and phone shops, no one has ever hurd of a cable to link 2 phone together to to do data transfer
There saying the issue is with the Samsung phones they don't allow you to to restore from a google backup and they have no solution or work arroud
I have tryed a couple of apps but they are not transferring all the data over and the bits it's not transferring I'd the bits that are imperative I get transferred
Does anyone have any instructions on how to do this as literally everything I try the samsung phone seams to be blocking me
14-02-2021 01:18 PM
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Can't see how that should make any difference to transferring data from 1 device to another

05-03-2021 05:27 PM
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06-03-2021 02:52 PM
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Hey @Grease Monkey ,
We've got a useful link about backing up and restoring data. If you click on the following link, you'll be able to access the information:
https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/
