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Original topic:

Contacts not uploading

(Topic created on: 07-10-2019 01:20 PM)
phil23uk
First Poster
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Mobile Apps & Services

Hi, 

For about the last month I can't see friend suggestions for my contacts in either Facebook or Instagram on either my S10+ or my Tab s4. I've tried uninstalling/reinstalling, clearing the cache, turning contacts sync on and off but nothing helps. Does anyone have any idea what I can do?

 

Many thanks 

 

Phil

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AntS
Moderator
Moderator
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Mobile Apps & Services

Hi @phil23uk , :smiling-face:

 

This happening when you log in to those apps on another non-Samsung device? Have you doublechecked the in-app settings to make sure everything is as they should be in those?

 

There are guides I found on how to disable friend suggestions, but they may help with checking the relevant in-app settings:

 

Instagram 

Facebook

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