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Concerns Regarding One UI 7 Delay for Samsung S24 Ultra

(Topic created on: 09-02-2025 12:25 AM)
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CyberVoyager
First Poster
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Dear Samsung Team,

I hope you are doing well. As a loyal Samsung customer and a user of the S24 Ultra, I would like to express my concerns regarding the delay in the One UI 7 update.

While I understand the importance of thorough testing for compatibility across various devices, many of us who invested in Samsung’s flagship series expect timely software updates, especially when competitors roll out their updates sooner. A prolonged delay can lead to frustration among users who look forward to new features, optimizations, and security improvements.

Samsung has always been known for delivering a premium experience, and timely software updates are a crucial part of that. I kindly urge you to prioritize the release of One UI 7 for the S24 Ultra without unnecessary delays, ensuring that loyal customers continue to have the best experience possible.

Looking forward to a positive update soon.

Best regards,
CyberVoyager

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4 REPLIES 4
OmegaMutant
Helping Hand
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Not really a delay considering they've not announced an exact date & gone over that.... it is well known that the new released phones will often get new software before older models.

Maybe you should of got the S25 so these "delays" wouldn't have caused you "concern"? 🤔
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johnz237
GrandMaster
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There are 1000 and 1 different posts about this and I'm sure its a little upsetting for others. But its good Samsung are spending the time to give us a premium experience.

A lot of this is new, the AI focus and thats really hard to get right, and they really dont want to get it wrong. Like you said, we expect a premium experience, and they're doing what they can to guarantee that. Yes the delays suck but patience will be worthwhile
johnz237
GrandMaster
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I love youve spent time to make that post so you're able to quicky suggest without repeating