@Members_nprqfW3: For clarity, please swipe up from your Home Screen to access your Apps Drawer, and look for the 3 dots in the top right corner. It is embedded in the Search bar, but please ensure that you don't tap on the Search bar itself. Instead, tap the 3 dots so a drop down menu appears with the following options: Sort, Clean Up Pages, Settings, Galaxy Essentials and Contact Us. Tap on 'Sort > Alphabetical Order' and you should be good to go.
@WCoE: If this is the case then you must have tapped on the Search Bar by accident. After swiping up from your Home Screen to access the Apps Drawer, tap the 3 dots in the top right. If any grey boxes such as Suggested Settings are on screen, or your keyboard is visible, then this also indicates that you have tapped on the Search Bar.
