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Cant access samsung pass

(Topic created on: 3 weeks ago)
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Diamondz
Student
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Samsung pass or Samsung wallet does not allow me access it. I do not use Samsung wallet, but Samsung pass was moved to wallet. When I open wallet, I choose "don't set" and it kicks me out.  I need to access my Samsung Pass account.

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Solution
GoanGeek
Samsung Members Star ★
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Hi.

Under Wallet Settings > Manage Devices > Remove your Device and hopefully that should sort you out.

Also it seems that on newer devices they are integrated now and you may not able to use one without the other.

I would encourage you to try samsung wallet though.

Its quite handy and lots of promotions and stuff to win

Have a Great Day 😊

Just leaving the below link for you.

https://www.samsung.com/uk/support/mobile-devices/what-is-samsung-pass/?srsltid=AfmBOoqGIlEpzRKkMRZr...
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Solution
GoanGeek
Samsung Members Star ★
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Hi.

Under Wallet Settings > Manage Devices > Remove your Device and hopefully that should sort you out.

Also it seems that on newer devices they are integrated now and you may not able to use one without the other.

I would encourage you to try samsung wallet though.

Its quite handy and lots of promotions and stuff to win

Have a Great Day 😊

Just leaving the below link for you.

https://www.samsung.com/uk/support/mobile-devices/what-is-samsung-pass/?srsltid=AfmBOoqGIlEpzRKkMRZr...
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
Diamondz
Student
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Thanks for the response! I removed Samsung Wallet and it allowed me to use Samsung Pass again. 

PaulM1
Moderator
Moderator
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Thanks for the update and for letting us know @GoanGeek's suggestions worked for you, @Diamondz, as this will prove helpful and instructive for other Community users. 👍

Sonora
Big Cheese
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That's not true.  I have S24 Ultra and don't have Samsung Wallet installed on my phone. And I don't have it installed because Samsung Wallet is not supported in my country. Samsung Pass is working properly

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GoanGeek
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Then maybe because wallet is not supported they allow as separate app 🤷🏽
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Sonora
Big Cheese
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I see Wallet in the Galaxy Store, and it says nicely that Samsung Pass will be integrated into Wallet, but since Wallet is not supported, it feels a bit silly to install an app that I can't use.

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GoanGeek
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Interesting.
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Sonora
Big Cheese
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See for yourself here.

20250111_213522.jpg

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GoanGeek
Samsung Members Star ★
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Maybe it's like the Samsung messages. They have it now but at some point in the future it will disappear as a standalone app for the newer phones or depending on the country.
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