08-07-2021 09:52 PM
Solved! Go to Solution.
13-07-2021 08:17 AM
11-07-2021 12:29 AM
Having exactly the same issue on a galaxy a7 that I've had less than 2 months.
There seems to be no way to manually remove the existing app version (if there is its exceptionally well hidden).
This is a very disappointing sign of ineptitude or inability to plan a process. Not sure which I should hope for.
It may have been more understandable (but not acceptable ) to have this kind thing from a cheap smart phone manufacturer but it's not what I would have expected from a company with the repute and market lead of Samsung.
11-07-2021 11:11 AM
Same issue here, tab a7 with latest oneui 3.1/android 11 update.
11-07-2021 10:05 PM
Exactly the same problem on a brand new A7
13-07-2021 08:17 AM
13-07-2021 11:22 PM - last edited 13-07-2021 11:24 PM