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can't log in to secure folder

(Topic created on: 29-11-2022 04:34 PM)
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kibblix
First Poster
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is anyone else struggling? my phone updated and now it says I'm logged out of my secure folder. I've tried all passwords I can think of and none are working. I've also attempted to log back into my Samsung account but its coming up with the old email instead of the new one I put in
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JAMES4578
Samsung Members Star ★★
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Hi @kibblix  Are you not able to log into secure Folder and and select forgotten password as shown here https://www.technewstoday.com/forgot-secure-folder-password/ 

otherwise are you able to reset your Samsung account https://account.samsung.com/accounts/v1/MBR/resetPassword 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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