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Can't get Live Transcribe to work during phonecalls

(Topic created on: 4 weeks ago)
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Frangipani
First Poster
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Hi,
I can't seem to be get Live Transcribe to work while I'm actually on a phonecall! 

It works when I simply speak into it (not on a phone call) as I do get my spoken words appearing on the screen in that context, but when I'm on an actual phone call, if I go to the Live Transcribe app, it tells me "Live Transcribe can't use the mic while the other app is using it." 

As far as I'm aware, the only other app using it is the phone call!
Help! 
Is there a way I can get them to work with each other? 

I've also created a shortcut so that there's a stickman appearing in the corner of the screen, but so far he's not been able to help. I've pottered about the settings for the app but can't see much there either. 

I'm using a Samsung A40 and I'm on Android version 11. 

Thanks in advance if anyone can think of anything I can try. 

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3 REPLIES 3
AndrewL
Moderator
Moderator
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@Frangipani: The Live Transcribe feature uses the microphone of your Galaxy A40 to capture audio, and transcribe it in this manner. With this in mind it is not possible to utilise the feature while you are on a phone call, as the mic is being used by the Phone app. I understand that this might not be ideal, and apologise for any disappointment this may cause you. 

keith30
Maestro
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This is just stupid if you can actually use it on a phone call, I thought that's what it was meant to do, if not why was it a feature. Clearly no brains from the developers.
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Sombody3
Voyager
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Do you have live captions? If so it might work, but I haven't tried it.
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