15-01-2020 09:43 AM
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Hello everyone I'm new to this forum anyone help me regarding my situation I have a Samsung galaxy A50 very nice one issue is I used to have ACR call recording app it was working on my Samsung galaxy S7 edge now I have upgraded to Samsung galaxy A50 the app doesn't work anymore it only records my voice not the other person I tried to give permission of try to give all the commands to the microphone all the commands and permission has been granted nothing works does anybody have the same problem as I have or if anyone knows how to fix this I'll be grateful please help me as it is very important for me.
Thank you
15-01-2020 09:53 AM - last edited 15-01-2020 09:53 AM
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The problem's not with your Samsung, it's with Android - the OS stopped supporting call recording in a recent release and AFAIK there's no plans to brnig it back..
When it was working, I tried quite a few and found ACR to be the best app for call recording. Depending on your Android version this may or may not still work.
15-01-2020 10:11 AM
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Thank you so much for your lovely reply very grateful the version of Samsung I'm using is Android 9. I was checking around and I found out that Samsung galaxy A50 comes with a call recorder on YouTube built-in by Samsung itself if there's any option Samsung could do this for the customers it would be really nice and kind and again I am grateful to your reply why I will still not give up I'll wait for other members to see if they have any other solutions thank you so much.
15-01-2020 10:15 AM - last edited 15-01-2020 10:17 AM
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That's interesting, I didn't know there was an inbuilt call recorder. Please post if you find out how to use it! I'm on Android 10 now so will check on this version also.
15-01-2020 10:17 AM
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Thanks for the tip! Very useful!
15-01-2020 11:09 AM
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Thank you again for your supportive reply yes that option is available on certain phones I tried to check online YouTube Google everywhere it seems to be only certain devices got that option where my one doesn't have the Samsung galaxy A50 I am certain there should be a way for recording even though the software is not compatible there must be a solution I will still keep searching myself and look around and I would love other members of this community will help us it would be so nice thank you again for your reply very grateful.
11-02-2020 08:29 PM
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28-05-2020 10:22 PM
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I followed the video anf my phone doesnt have that setting feature of "record calls" to click it. Not there under settings.
28-05-2020 10:30 PM
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Once you upgrade to Andriod 10 on this A50 phone, no phone call recording apps will not work. I want to know why? and how to fix it. It records but when you go to play recordings no voice ever. I have tried all the apps out there and none work, no matter what settings you put on to record.
16-09-2020 04:00 PM
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Exactly the same issue
