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Original topic:

Call recorder

(Topic created on: 01-09-2020 11:32 PM)
Andrzej1973
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Hi. I'm the owner of Samsung m31. What call recorder app will be working on this phone?

In the system on this phone I have no "call recording" option. Some phones have the option. Why is that? Why my one hasn't??

Kind regards

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3 REPLIES 3
Anonymous User
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Hi.
it maybe because your network provider does not support it..
maybe try a sim for a different network.
Hopefully this is some help...
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TessM
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Hey @Andrzej1973 ,

 

Google does not allow call recording due to legal issues in most countries. Some third-party apps have found around but Google will be shutting this down very soon. This is due to Google policy and there is no way around this, unfortunately.
Based on Google’s security policy and local law, Samsung had blocked call recording through 3rd party ACR applications. So this operation is intended behaviour. However, some 3rd party application developers had found a detour to record each voice during calls and applied it to their apps. Those applications have been working on previous Samsung devices whereas it was blocked on some devices due to improved call recording solutions.


In case your country permits call recording by local law, voice recording during calls will be possible via preloaded Phone > Call application in the upcoming software updates. For this, Samsung is reviewing each local law again and allowed countries will be categorized in the near future.

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user56487138
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Hello @TessM,

Is there any update on this?  For example, is there a list of countries for which this feature is enabled?

Thanks
Best regards

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