Hey @Andrzej1973 ,
Google does not allow call recording due to legal issues in most countries. Some third-party apps have found around but Google will be shutting this down very soon. This is due to Google policy and there is no way around this, unfortunately.
Based on Google’s security policy and local law, Samsung had blocked call recording through 3rd party ACR applications. So this operation is intended behaviour. However, some 3rd party application developers had found a detour to record each voice during calls and applied it to their apps. Those applications have been working on previous Samsung devices whereas it was blocked on some devices due to improved call recording solutions.
In case your country permits call recording by local law, voice recording during calls will be possible via preloaded Phone > Call application in the upcoming software updates. For this, Samsung is reviewing each local law again and allowed countries will be categorized in the near future.
