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Original topic:

Call record

(Topic created on: 19-02-2023 08:44 AM)
wecka
First Poster
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Mobile Apps & Services
Hi, I can't call record on my Samsung a53 it doesn't give the option on the call button with the 3 dots. Please can anyone help
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4 REPLIES 4
smiley
Helping Hand
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In the UK? I could be wrong... but I believe that recording a call is NOT allowed on the UK. There are rules against recording a phone call in the UK due to data breach.

I know some countries allow it... the UK is not allowed.

Smiley
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SAMSUNG S21 ULTRA 512GB SM-G998B/DS
Samsung One UI 5.0 / Android 13

Samsung Watch 3 45mm SM-R840 in Black
Samsung Galaxy Buds Pro SM-R190 in Black
keith30
Hotshot
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If your in the UK then you can't, it's classed as illegal by UK law so until they is a law change your not allowed
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Midge123
Voyager
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So can someone tell me how it's Ilegal when big companies say we are recording this call I recorded every phone call I get in am in UK as well as far as I am aware you must tell them you are recording this phone call and if they say yes then you can record thanks
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AndrewL
Moderator
Moderator
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@Midge123: I think it is more of a regulation issue. As you mentioned, if a person consents to being recorded during a call then you are not in breach of data protection regulations or privacy laws, but it would not be possible to govern this in any way if the feature was widely available, or a default option on our devices. 

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