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Apps constantly crashing/refreshing.

(Topic created on: 31-03-2023 02:44 PM)
2880 Views
h2rt1
Student
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Hello, my apps keep refreshing/crashing at random times. Im using a Z Flip 4, all my software is up to date. If this problem cant be solved then Ill consider returning the phone and switching to Apple.

3 REPLIES 3
Glenntech
Samsung Members Star ★★
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Firstly what have you tried to remedy the issue?
Have you gone into batter and device care to see what maybe running in the background.
Have you got enough memory still in the phone that's free.

You can also try wiping the Partition Cashe on the phone
Glenntech
Samsung Members Star ★★
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Wiping cache partition fixes some of the bugs and improve performance by removing unwanted cache files.

Turn off your phone.

Connect your phone with a USB cable
to PC or another Samsung mobile

You will see the charging icon on your screen.
Wait till it shows charging with battery percentage.

Next, press and hold the Volume up and Side key simultaneously.
You can press the volume up button just before the Side key.
The Samsung Logo followed by
Samsung Galaxy appears on the
screen.

At this point, release the keys
Phone will boot into Android Recovery mode

In Android recovery mode, using Volume keys, choose "Wipe Cache
Partition" .

Then press Side Key to Confirm by selecting "Yes" and then press Side Key

You get "cache wipe complete" at the
bottom of the screen
Restart the phone to complete the
process
JAMES4578
Samsung Members Star ★★
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Hi @h2rt1   Are there any issues identified  in Battery and Device care?  @Glenntech  has provided  trouble shooting advice which can certainly help. You can also repair apps from the same recovery Menu, Galaxy Apps Booster from the Good Guardians suite is another option.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.