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Original topic:

Additional services are limited for products not purchased in your current location.

(Topic created on: 18-11-2023 10:51 AM)
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Members_1iCj9l4
First Poster
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Hi just got my Samsung Tab S9+ and have just registered the device.

But I see this message appear... 

Additional services are limited for products not purchased in your current location.
Please check for the country location of purchase.

From what I've found it this usually is from a device sourced outside of my country of purchase.

But I bought my Tab S9+ from Samsung UK.   Ordered and delivered within 2 days.

Do I now own a Non-UK version of the device?

Please explain...

**Btw just retired my old 2011 Galaxy Tab 10.1 tablet...she did me proud but was time for an upgrade.... Tab S9+ is pretty amazing so far....

Many thanks.

Max

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5 REPLIES 5
Whattttt
Pathfinder
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You should take it back to a samsung store and tell them of the issue they most likely will replace it so your able to use all the services.
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Members_1iCj9l4
First Poster
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Bought online.... Will see if they reply.  Cheers for comment..

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Members_o0mf4t9
First Poster
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Any news on this? I'm having the same issue with my S24u. Purchased from Samsung UK so not sure why that message is showing up...

Members_ARGSl0u
First Poster
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Same here. I also can't activate my Samsung Care Plus. It's very very annoying and I hope they resolve it soon

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Luk4shO
Journeyman
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Same, S24 Ultra bought directly from Samsung UK. I wonder what that is all about and if Samsung will do something about it

 

EDIT: Few days have passed now and it's all showing ok,, warranty confirmed and all. ABle to register for Samsung Care+ etc. Must have been so early and maybe preorder phones (especially in exclusive colors) were handled differently/from another region. Who knows I guess. 

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