24-07-2023 03:32 PM
Hi all, just taken delivery of a new Samsung washer, but can’t find the serial number, according to the website all front loaders have a label inside the door, NOT MINE. Anyone got ideas before I start pulling it out please
24-10-2023 05:05 PM
Hey, can you check if that code is the same as the one in front of the machine where the little QR code it the one on the SIDE?
24-10-2023 05:06 PM
The QR code in front should have it it’s not the bottom one but the one on the side
31-10-2023 01:58 PM
We have just had our Samsung W/machine installed, works great.
But thought it was just me. No I can't find the label on the door with the serial number.
What did you do?
Tried Curry's like talking to a brick wall.
25-11-2023 01:55 PM
Hi I found mine on the rear of the machine!
12-03-2024 02:21 PM
I had the same issue, but found the serial code on the invoice.
It's the same as the number at the bottom of the QR code sticker.
12-03-2024 02:30 PM
Though the one on the invoice was missing the last character - so the label was more accurate.
12-04-2024 06:12 PM
Give Julia50 a coconut! We had exactly the same problem. There was no sticker at the bottom of the door. My wife suggested it might be the number under the QR code on the top left front of the machine. I told her it was the wrong format. Then we hauled it out and found the serial number... which of course was exactly as my wife had said. The serial number can be found either on the label on the back of the machine or (much more easily) by reading the tiny little characters under the SmartThings QR code. Thanks Julia50... I wish I had read your post more carefully!
07-05-2024 02:19 PM
The QR code is for registering the machine to the phone app.
My machine was from AO. No sign of serial number anywhere on the front so I has to pull the machine out of the space.
TOP TIP: Spray some furniture polish on the floor, right in front of the legs of the machine - it will slide in and out so much easier.
21-08-2024 03:42 PM
Mine was on back of machine