Our machine has started to skip the spin cycle regardless of which program it is on. I have tried everything from resetting the machine by turning power off overnight and cleaning filters, checking all the inlet and outlet pipes, check for error codes and none were stored. The machine completes the rest of the cycle as normal. Also checked the shocks underneath and all are in good condition as far as I can tell. All wires etc appear to be undamaged and all connectors that can be seen are fine. Also tried the Automatic diagnose feature (AS) which checks all functions and ends in OK but nothing! The machine is supposed to have a 10 year warranty but when we booked for an engineer to come and check the machine, we received a message from a 3rd party stating that it will cost us £90+VAT for just the call out charge! Can someone help please? Thanks.
Edit: I also took the back cover off to look for some loose/broken bracket as suggested in some posts but did not find anything out of order. What I did notice was that at some point the machine had been pushed too far back resulting in the back cover being bent inwards causing it to rub against one of the motors and the centre bolt of the drum. I ran the machine on a spin cycle when the cover was off and it seemed to work just fine the first time around but on subsequent tries it resorted back to the original issue whereby it skips from 13 minutes to 9 minutes to 1 minute and ends the cycle.
