25-04-2022 06:27 PM - last edited 25-04-2022 06:29 PM
12-07-2022 07:29 AM in
14-01-2023 01:14 PM in
14-01-2023 01:21 PM - last edited 14-01-2023 01:21 PM
01-04-2023 10:34 AM in
I completely agree, I purchase my Jetbot AI + 1-2 years ago. My vacuum does not work, indicator always turns red and says “LiDAR sensor needs to be reset, turn the power off and on to reset, if this does not work, call customer support.” I called customer support, open a service support ticket for a Samsung service center to call me for a repair, nothing. I can’t find anyone to service this. I should have purchased a IROBOT or something, what was I thinking, now I have a $1200 paper weight.
02-08-2023 02:34 PM in
Sorry, did anything end up happening with your fault. I got the ai+ yesterday and out of the box has the same fault as your own . Engineer is set to visit allegedly tomorrow.
Hope you’re well!