The door handle of our Samsung RR39M refrigerator has failed, from normal use, after a single year (just outside of warranty, of course).
When you open the door, pivoting the handle on the spring-loaded hinges, pushes plastic "pins' which releases the door seal.
These pins are cambered forward to release the door from the plastic housing of the handle. This part of the plastic housing is quite thin, and is clearly not designed to withstand the repeated openings of the refrigerator door.
The plastic hinge covers have now split & failed, making it impossible to open the door.
See the picture of the split where it has failed. We've tried glueing the split, but it is clearly going to fail again.
You can purchase an entire replacement handle from Samsung (not just the hinge ends of course, but pay for the whole handle, which is quite expensive - circa £65 for this simple part).
Why this was not designed as a metal part that could withstand normal use is beyond me. It a simple yet extremely frustrating design fault.
Samsung - do you provide a replacement handle that has been correctly designed to last longer than a few months?
