i purchased an AddWash ww90k6610qw 9kg machine a couple of years ago. When I use it I noticed then that I was only able to set machine above 40' and higher than 1400spin on a cotton cycle. I was unable to confirm if this was correct by looking in the manual. A friend has an Samsung AddWash machine too and she is able to increase temperature on almost all cycles (even quick wash). A cotton wash takes almost 3hrs so don't want to use that all the time.
Can anyone help as manual does not show this information. I have tried Samsung online chat but this was useless as the gentleman had problem understanding me and after 40 mins call was cut off. I just want to know if my machine has a fault
