13-07-2020 04:18 PM
refrigerator is coding 13 C and this means the mother board or humidity sensor is faulting or both, under warranty from service of 1-9-20 when mother board was replaced
13-07-2020 05:10 PM
Hey @yhtac , sorry to hear about this issue with your fridge freezer. Let's reset the appliance by unplugging it from the power socket, then wait for 10 seconds before plugging it back in again. This will force a self-diagnostic test and any detectable and continuous error present will be displayed. If the 13 C error message is still displayed, it would be best to get in touch with the Home Appliances team to get your fridge checked, they can be contacted via Live Chat or by calling the number 0333 000 0333.