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Microwave MC28A5125AK not working

(Topic created on: 05-11-2023 09:16 AM)
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Peckerhead
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Guess what ? The start button doesn’t work, which means the microwave is rendered useless. It was purchased in May 2022, so therefore is just out of warranty. This particular item cost me £190 and I thought it would at least last longer then 18 months. I have searched online and it seems this is a common fault.

What it needs is a new motherboard at the cost of £85 and that’s if I fit it. I’m just so surprised of the Samsung quality in this regard. I have a big Samsung American style, fridge, freezer, three TVs ,cooker hob,sound bar, so as you can see I like being part of the  Samsung family. I have been offered a 10% discount on a new one, but will this new one last? Any suggestions of what I should do this microwave? do I bin it? Should I look for a secondhand control panel. Any suggestions would be useful .

2 REPLIES 2
Ferie150
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I have the same issue, identical situation, someone please help!!!

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SarahM2
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I've had 2 of these replaced under warranty and both replacements have failed, poor build quality. GREAT micro, but doesn't last.

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