12-03-2022 03:30 PM
We have a MC28M6055CK that was bought during the pandemic and its just started with the issue in this subject
After finding this thread for a similar issue, I thought I would post my issue too.
https://eu.community.samsung.com/t5/home-appliances/mc28m6075cs-microwave-oven-semi-responsive-butto...
I wonder if there is any solutions to this? As Samsung seem to insist on cleaning the microwave, but the outside is clean? Things I have done:
12-03-2022 04:47 PM
13-03-2022 03:05 PM - last edited 13-03-2022 03:07 PM
Hi Steve,
Appreciate your help.
The microwave has a child lock button and I tried turning that on and off with no effect. This morning quick start worked normally with the clock displayed, yesterday would only work when Eco Mode was engaged.
I had already twice tried (mentioned in my post) turning off the microwave by unplugging from the wall. I also contacted Samsung chat who advised cleaning the buttons (which arent dirty)
The device is outside of the 12 month warranty and a service maybe required, which I assume I will have to pay for.
To be honest, I feel that this is pretty poor from Samsung, as this was a replacement of a 10 year old microwave which died, so to have issues before 2 years of ownership are up, not happy at all.
We are careful owners and the machine is clean, so to have issues like this, just bad quality all round. I will be leaving honest reviews and advising friends to avoid Samsung Microwaves.
14-11-2022 11:41 AM
21-11-2022 07:05 PM
14-12-2022 03:26 PM
Me too 😞
07-01-2023 12:07 AM
01-05-2023 09:01 PM
Just posted a similar issue for my model bought two years ago. If anyone knows how to fix this I’d be happy for the help.
03-08-2023 04:09 PM
04-08-2023 12:34 PM
Weirdly the quick start button has been behaving for a while now. Screen sometimes glitches and only displays some of the details but, that is again random.
We will put up with this for a while, as I refuse to pay for a new microwave, while I can get this one to function.