dryer tangles everything

[the worst dryer]

I have to actually stand at the dryer and supervise it. every couple minutes open the ***** door and untangle things, while the stupid dinger chimes at me the whole time, letting me know the door is open. Trying to dry my nice new sheets, so I can go to bed. Hours, and they are tangled into a tight ball of wrinkled sheets. I have to constantly open door and untangle them. I have tried every setting every witch way possible to do this. I have been a housekeeper most my life, im 57 and I know how to do laundry, This is totally unacceptable for a dryer that costs almost $1000. So frustrating. Im in tears, pissed off and tired. My sheets are brand new, and they look like they came out of a garbage can, instead of a dryer. How can this product be so bad? Its amazing how far we have come on this planet, and for a company to be able to get away with making this *****, just pisses me off

[PaulM1]

Hi there, @the worst dryer. I'm sorry that you've experienced issues with your washer dryer, and it's important that you get this resolved (as I certainly wouldn't expect anyone to have this experience with one of our products).

Please can you let me know the model number for your washer dryer, what steps you have tried so far to get this issue resolved, and where you are based?

The guide below provides steps to enable you to identify your model number:

https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-prod...

[andy_in_ireland]

can i hazard that you are in US saying 'nearly $1000' and the language used? sorry if I am wrong.

This I am predicting is a Heat Pump type dryer you have , and if so I believe the technology (due to the way heat pump technology works) is that they dont reverse tumble throughout the drying cycle do they (I have never owned a heat pump dryer so I dont know for certain) - non heat pump dryers will go in one direction then after a minute or so will stop and then go around in the reverse direction throughout the drying cycle, thus helping to stop creasing as well as tying sheets up into a ball and tangling them.

Have you tried tossing in a couple of tumble dryer balls in with the sheets to see if that would help with cutting down on tangling?
 

[VJ52]

I also have problems with my dryer tangling sheets. My dryer model is DV80TA20AE.

I can only dry 1 sheet at a time. If I try 2 it just rolls them up into a ball and the inside is still wet when the programme ends.

I've tried using woollen dryer balls without success

[Jhopper]

I bought my Samsung washer and dryer from Costco towards the end of the pandemic - 2021. The dryer is THE most frustrating dryer I have EVER used in my life. 

I have always taken laundry duty in the family and after 30 years I have to say this is the worst.

The main reason why is what the OP has stated. Either the dryer is tumbling too fast or the fins in the dryer are too big. It is so consistently painful to find after 1 hour - I have a comforter burrito or a sheet and pillow case burrito - hot on the outside and cold and wet on the inside.

I will never buy a Samsung for clothing again.

[Alone_Protection_566]

Also have the DV80TA20AE and can only dry 1 sheet at a time otherwise it comes out damp in a ball. Especially when it takes 3hrs on the bed sheets setting, it literally takes all day to dry a set.

[andy_in_ireland]

I have a Candy make dryer (owned by Haier group) and it does exactly the same . They dont produce them these days to rotate the drum both ways throughout the drying cycle. Its very frustrating.